Frequently Asked Questions

A little help before and after you order.

How do I place an order?

Choose your dress, select an available colour and size where applicable, then use Order Now or add it to your cart and continue to checkout. Check your phone number and delivery address before submitting.

Do you offer cash on delivery?

Yes. Rahil Fashion offers cash on delivery across Bangladesh through Pathao Courier. For any advance payment, follow the current checkout instructions or contact Customer Care to confirm the payment method and recipient.

What are the delivery charges and times?

Inside Dhaka: Tk 80, usually 1–3 days from ordering. Outside Dhaka: Tk 150, usually 3–5 days from ordering. Please contact us about a delayed parcel. See the Delivery & Payment page for details.

How can I track my order?

Open Track Order and enter the information requested on that page. If you cannot find your order, contact Customer Care with your order reference and the phone number used to order.

What if I do not like the dress at delivery?

Under our current delivery and return policy, you may return the parcel to the delivery person after paying the applicable delivery charge. For an exchange, a wrong item or a problem noticed after delivery, contact Customer Care to discuss your specific order.

How do I choose a size?

Use the size and measurements shown on the specific product. Sizes vary between collections. Our Size Guide explains how to compare those measurements with a dress that fits you. Unstitched sets require tailoring.

Will the colour look exactly like the photo?

Colour can appear slightly different because of lighting and your screen settings. If you need help choosing, contact us with the product name or code.

Can I visit your showroom?

Yes. Open Visit Showroom for the current address, contact details and directions. Contact the showroom before travelling if you need a particular item.

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